If your question is not listed below, please call Customer Service at 702.683.2871.
Hours of operation 5:00 p.m. to 9:00 p.m. PST.
What size should I choose?
There are 2 sizes. Regular size fits most people aged 7 thru 84 and measures about 40 inches in diameter. The kids size hoop is for children under 7 years of age and measures about 30 inches in diameter.
How much does the hoop weigh?
Hoops weigh just under 1 pound. The larger the hoop and the more tape added, the heavier the hoop becomes.
How are these hoops different than others?
Luv2Hoop Hoops are constructed of heavy weight durable plastic tube which is thick and resilient. They are larger in size than "traditional" toy hoops which makes them rotate slower so they are easier to keep spinning. The quality grip tape we use creates friction so the hoop "sticks" to your hips very effectively. This allows many people who could never hoop to experience easy success!
*Note these hoops are handmade and are subject to small imperfections.
Can children use these hoops too?
Yes! Note if your child is under seven years of age you will want to choose a KIDS size.
How do I care for my Luv2Hoop, Hoop?
When not in use, store your hoop flat in a cool place out of the sun.
To store your hoop in your car, gently take the hoop between both hands, bend it with care until it passes through the back door and release so it can expand on back seat.
Do not leave your hoop in hot cars or in sunlight for extended periods of time. Leave your hoop in weather conditions you would feel comfortable leaving an infant. If slight warping occurs, gently bend it back into place and place it flat on grass in sun to warm and reshape. If you actually melt the internal connector from a hot car you won't be able to repair it.
Use your hoop on soft surfaces such as grass and carpeting. Gravel, asphalt, dirt, concrete and wood could cause "dings" in the tape and the hoop.
Avoid sitting on your hoop, pulling tug-a-war with your hoop or skidding your hoop on grass.
If your hoop tape becomes dirty dampen a washcloth with dish soap and gently wash away the dirt.
What is your return/cancellation policy?
There are no returns. You cannot return a hoop if you decide you aren't pleased with your custom color choice. All sales are final.
What are the office hours? When can I speak to a live person?
Call 702-395-8367. Customer Service is available from 5:00 P.M. to 9:00 P.M. PST! These are the times when all email and phone inquiries will be returned as well. It is our TOP priority to be in touch with you and help you in any way we can!
Privacy Policy
We at Luv2Hoop value your privacy and promise we will NEVER share your information to any third party, for any reason. We respect your privacy and are so grateful that you have chosen to shop with us! Thank you!
* The term "Hula Hoop®" is a registered trademark of Wham-O®.
Luv2Hoop has no affiliation or relationship with Wham-O.
